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Weapons of Mass Disruption

Generally speaking, paradoxes are almost always worth a closer look. To wit: finding new customers today has never been easier, but retaining customers over the

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The Power of One

A Buddhist monk walks up to a hot dog stand and says, “Make me one with everything.”  What does this classic one-liner have to do

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Customers and the S-Word

If committed customers are the lifeblood of all successful companies, and cultivating those individual relationships is a critical variable in corporate formulas for sustainable profitable

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