The automobile has been a transformative element in people’s lives since the beginning enabling us in work and play. Now with connected cars, telemetry, GPS infotainment systems, online service bookings, and digital commerce, the relationship between consumers, OEM’s Dealers, and vehicles have changed. CVX uses data across all of these environments to help businesses understand the relationship and create meaningful and personalized interactions.
Financial service & workforce management
Siloed banking data and complex data systems have been challenging financial institutions to deliver real-time, personalized, and compelling customer experiences. Competing for customer attention in a saturated market against nimble FinTech competitors requires a change in thinking. CVX brings together the ability to respond to real-time data changes in a customer’s journey with the latest modeling and adjudication systems to deliver an experience to customers in the key moments of interaction. See how we are working with leading banks to improve CX.
The demand for real-time, frictionless digital self-service has never been greater. Consumers and businesses need the technology and capacity to enable their digital lives for work and play. They need to know they are getting value for their money and if the Business to Consumer relationship is getting strained, what to do about it. CVX helps businesses know their customers’ true measure of commitment, increase retention and make the best offers available to every single customer.