Measuring customer experience
and driving financial results.
Measure and lift your KPIs for customer success
and cloud computing to monetize brand commitment for financial results.
Our platform, Cerebri CVX, analyzes every customer and creates one journey per customer that cuts across the traditional silos of sales, marketing, and support. CVX measures customer engagement and uses these engagement values to drive financial results around up-selling, cross-selling, managing risk, and churn. The platform automates this process from data ingestion to insights to Next Best Actions.
Why CVX Platform
Drive customer engagement and sales at the same time without compromising on any one of them.
Unlike standalone Net Promoter Score, Cerebri Values is a measurement of customer engagement used to predict financial success.
Get up to 4 Next Best Actions, timed & sequenced to generate superior alternatives for your customers.
managing risk & churn – now evaluate the impact of
NBAs across all your
customer KPIs in real-time.
Ready to deploy, a complete
UX solution for managing the
customer journeys via APIs.
Driven by object-oriented AI and reinforcement learning modelling methods for faster deployment, scalability and higher reliability.
Automated AI Pipeline
Using the customer data & external data, we are ready to deploy in 90 days using our end-to-end automated pipeline.
We have brought innovation
from data to decision in a
highly automated system
– 25 patents filed and counting.
Work With Us
At Cerebri AI, we are a team of explorers grounded in common science and years of practice, comfortable in uncharted territories as well as in corporate boardrooms. We are always looking for smart and creative people to join us on our journey.
CEO Speaker Series on Diversity & Inclusion
Few people would disagree with the assertion that diversity and inclusion are major challenges in the technology business today, and yet all too often the issues get marginalized as “something we need to do better” without much, if any effort to actually shift the status quo in a meaningful way. Cerebri AI’s Co-founder & CEO Jean Belanger decided to try a new approach, not just for our company but for the tech community in general. He initiated a series of interviews with a genuinely diverse group of accomplished leaders which we have converted into podcasts that are freely available to the public.