Measure and lift your KPIs for customer success

Cerebri Values are the first universal measure of customer experience and are used to drive higher revenue and exceed KPIs with Best Actions, generated in real time for millions of individual customers.

Measure and lift your KPIs for customer success

Measure and Monetize

The Cerebri Values system is a patent-pending machine learning model that analyzes each touchpoint in a customer’s entire journey to calculate a single metric quantifying commitment to a brand or product, at any point in time, from the customer’s point of view.

With Cerebri Values you can unify data sets that never talked to each other before, unlocking hidden value. Unleash the power of machine learning to dynamically track billions of data points and apply trillions of calculations to millions of unique customer journeys.

Enable KPIs and Drive Revenue

Cerebri Values enable Next Best Actions (NBAs) that maximize each customer’s commitment to your brand and products, driving KPI achievement and faster revenue growth. Cerebri AI’s NBAs are not just delivered on the website, but at the dealership, the branch, and on the phone.

Our Product: Cerebri Values

Cerebri

Customer Journeys

Ingest data from across the enterprise to build and visualize the complete journeys of millions of individual customers.

Cerebri

Values

Measure each customer journey at every touchpoint with a common denominator. Determine which events actually add value… and which ones do not.

Cerebri

Next Best Actions

Obtain the next best action for each customer to seal the next purchase or cross-sell a new product. Create cohorts for marketing campaigns with customers linked by behavior, not demographics.

Cerebri

Event Store

Organize data with an event-centric view, reflecting the true customer experience.

Cerebri

Ontologies

Classify and relate event data in a way that makes sense for your vertical, allowing you to quickly achieve results.

Cerebri

SaaS

Deploy on Microsoft Azure behind the corporate firewall. Avoid the personal data limitations of public cloud systems.

Careers

At Cerebri AI, we are a team of explorers grounded in common science and years of practice, comfortable in uncharted territories as well as in corporate boardrooms. We are always looking for smart and creative people to join us on our journey.

CEO Speaker Series on Diversity & Inclusion

Few people would disagree with the assertion that diversity and inclusion are major challenges in the technology business today, and yet all too often the issues get marginalized as “something we need to do better” without much, if any effort to actually shift the status quo in a meaningful way.

Cerebri AI’s Co-founder & CEO Jean Belanger decided to try a new approach, not just for our company but for the tech community in general. He initiated a series of interviews with a genuinely diverse group of accomplished leaders which we have converted into podcasts that are freely available to the public.